This course provides an overview of all significant aspects and considerations of driving high performance for managers and other technical staff.
This Trainee-centered course includes the following training methodologies:-
After completing the course, the employee will:-
| Apply and gain an in-depth knowledge on driving high performance | Learn theories of how to drive individual high performance |
| Understand and have practiced how to use the various problem-solving tools (such as inductive reasoning, constructive controversy, avoiding logical fallacies etc.) | Be able to identify the causes of the problems by using root cause analysis, drill down approach, cause and effect relationships, fishbone etc |
| Have practiced using brainstorming techniques such as blue sky thinking and mind mapping | Understand and have practiced using methods such as SWOT and PEST analysis, value analysis, decision trees to determine areas of improvement |
| Understand and have practiced how to implement the key principles of high-quality decision making | Be able to define key stakeholders and their roles in making high-quality decisions |
| Understand and have practiced making decisions using the decision cycle approach (Observe, Orient, Decide and Act) | Understand and have practiced how to use different decision-making tools such as What-if analysis: making decisions by exploring scenarios; Impact analysis: identifying consequences of a decision and Cost benefit analysis: determining whether it is worth it to take a particular decision |
| Discuss performance management and the stages of performance management cycle | Recognize the new continuous performance management cycle look like as well as the basic elements necessary for effective performance management |
| Carryout goal setting, transparent communication and collaboration | Apply employee recognition, regular feedback and reviews as well as employee development |
| Employ effective employee performance management and what makes performance management systems ineffective and uninspiring | Drive a high-performance team, give them purpose, set clear goals and objectives and lay attainable goals |
| Provide state-of-the-art technology, design comfortable office spaces, get involved in important decisions and conduct team building activities | Encourage personal growth, eliminate unimportant meetings, motivate employees and manage workload |
| Apply continuous evaluation, problem solving tools, six-step problem solving model, the drill down technique and the four-frame model | Recognize the eight disciplines of problem solving and apply the basics of root cause analysis |
| Solve any problem with root cause analysis and illustrate the fishbone diagram, the 5 whys and pareto analysis | Address the root cause you identified and solve your problem as well as design and implement the solution |
| Carryout SWOT analysis and PEST analysis and discuss the benefits of decision tree analysis | Illustrate the decision tree symbols and the 7 steps to effective decision making |
This E-Learning course is designed to provide participants with a detailed and up-to-date overview of driving high performance. It covers the performance management and the stages of performance management cycle; the new continuous performance management cycle; the basic elements necessary for effective performance management; goal setting, transparent communication and collaboration; the employee recognition, regular feedback and reviews and employee development; the effective employee performance management; and what makes performance management systems ineffective and uninspiring. |
Further, the course
will also discuss the high-performance team; setting clear goals and objectives;
laying attainable goals; the state-of-the-art technology; designing comfortable
office spaces; getting involved in important decisions and conducting team
building activities; the personal growth, eliminating unimportant meetings, motivating
employees and managing workload; the continuous evaluation, problem solving
tools, six-step problem solving model, the drill down technique and the four-frame
model; the eight disciplines of problem solving; the basics of root cause
analysis; solving any problem with root cause analysis; and the fishbone
diagram, 5 whys and pareto analysis.
|
During this interactive course, participants
will learn the root cause you
identified; solve your problem; design and implement the solution; the SWOT analysis
and PEST analysis; the benefits of decision tree analysis; the decision tree
symbols; the 7 steps to effective decision making.
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