Topic outline

  • Driving High Performance

    This course provides an overview of all significant aspects and considerations of driving high performance for managers and other technical staff.

    Driving High Performance

    • Training Methodology & Objectives

      Training Methodology

      This Trainee-centered course includes the following training methodologies:-

      • Talking presentation Slides (PPT with audio)
      • Simulation & Animation
      • Exercises
      • Videos
      • Case Studies
      • Gamification (learning through games)
      • Quizzes, Pre-test & Post-test

      Course Objectives

      After completing the course, the employee will:-

      Apply and gain an in-depth knowledge on driving high performance Learn theories of how to drive individual high performance
      Understand and have practiced how to use the various problem-solving tools (such as inductive reasoning, constructive controversy, avoiding logical fallacies etc.) Be able to identify the causes of the problems by using root cause analysis, drill down approach, cause and effect relationships, fishbone etc
      Have practiced using brainstorming techniques such as blue sky thinking and mind mapping Understand and have practiced using methods such as SWOT and PEST analysis, value analysis, decision trees to determine areas of improvement
      Understand and have practiced how to implement the key principles of high-quality decision making Be able to define key stakeholders and their roles in making high-quality decisions
      Understand and have practiced making decisions using the decision cycle approach (Observe, Orient, Decide and Act) Understand and have practiced how to use different decision-making tools such as What-if analysis: making decisions by exploring scenarios; Impact analysis: identifying consequences of a decision and Cost benefit analysis: determining whether it is worth it to take a particular decision
      Discuss performance management and the stages of performance management cycle Recognize the new continuous performance management cycle look like as well as the basic elements necessary for effective performance management
      Carryout goal setting, transparent communication and collaboration Apply employee recognition, regular feedback and reviews as well as employee development
      Employ effective employee performance management and what makes performance management systems ineffective and uninspiring Drive a high-performance team, give them purpose, set clear goals and objectives and lay attainable goals
      Provide state-of-the-art technology, design comfortable office spaces, get involved in important decisions and conduct team building activities Encourage personal growth, eliminate unimportant meetings, motivate employees and manage workload
      Apply continuous evaluation, problem solving tools, six-step problem solving model, the drill down technique and the four-frame model Recognize the eight disciplines of problem solving and apply the basics of root cause analysis
      Solve any problem with root cause analysis and illustrate the fishbone diagram, the 5 whys and pareto analysis Address the root cause you identified and solve your problem as well as design and implement the solution
      Carryout SWOT analysis and PEST analysis and discuss the benefits of decision tree analysis Illustrate the decision tree symbols and the 7 steps to effective decision making
      • Course Description

        This E-Learning course is designed to provide participants with a detailed and up-to-date overview of driving high performance. It covers the performance management and the stages of performance management cycle; the new continuous performance management cycle; the basic elements necessary for effective performance management; goal setting, transparent communication and collaboration; the employee recognition, regular feedback and reviews and employee development; the effective employee performance management; and what makes performance management systems ineffective and uninspiring
        Further, the course will also discuss the high-performance team; setting clear goals and objectives; laying attainable goals; the state-of-the-art technology; designing comfortable office spaces; getting involved in important decisions and conducting team building activities; the personal growth, eliminating unimportant meetings, motivating employees and managing workload; the continuous evaluation, problem solving tools, six-step problem solving model, the drill down technique and the four-frame model; the eight disciplines of problem solving; the basics of root cause analysis; solving any problem with root cause analysis; and the fishbone diagram, 5 whys and pareto analysis.
        During this interactive course, participants will learn the root cause you identified; solve your problem; design and implement the solution; the SWOT analysis and PEST analysis; the benefits of decision tree analysis; the decision tree symbols; the 7 steps to effective decision making.