Topic outline

  • Introduction to Driving Performance

    This course is intended to familiarize new employees with the main concepts and themes of driving high performance for Under Development (UD) employees in the administration and middle management functions.

    Introduction to Driving Performance

    • Training Methodology & Objectives

      Training Methodology

      This Trainee-centered course includes the following training methodologies:-

      • Talking presentation Slides (PPT with audio)
      • Simulation & Animation
      • Exercises
      • Videos
      • Case Studies
      • Gamification (learning through games)
      • Quizzes, Pre-test & Post-test

      Course Objectives

      After completing the course, the employee will:-

      Apply and gain an introductory knowledge on how to improve your performance Understand the fundamentals of time management and practiced how to use various time management tools such as activity logs, prioritized to do lists, action programs, multitasking etc.
      Be able to organise themselves and take control of their daily activities by proactively scheduling tasks and developing weekly plans and to-do lists to ensure tasks completed in a timely manner and meets quality expectations with limited supervision Have practiced demonstrating willingness and confidence in seeking and participating in work assignments in order to avoid being idle
      Understand how to develop rational persistence to be able to handle day to day difficulties and setbacks when they arise and seek guidance of supervisor Understand the protocols of requesting feedback by practicing to be as specific as possible, graceful and listen actively
      Be able to use the feedback collected effectively to measure own progress against development needs objectively, throughout the performance year Understand the basic concepts of problem solving and how to take a structure approach to solving problems and making decisions
      Have practiced to proactively request data/inputs from others in order to generate and propose new process improvement ideas Understand all areas where they can find expectations and standards of performance (such as job descriptions, goals, policies and procedures, K-Group values, health and safety standards) and how their performance against these will be measured
      Discuss the characteristics and key elements of driving performance Carryout management behavior, reward process, 5 strategies for driving performance and time management
      Identify the common time wasters, ensure tasks completed in a timely manner and meet quality expectations with limited supervision Prioritize tasks to get more done and apply the six methods for prioritizing your tasks
      Carryout productivity and motivation, time management techniques and tools, planning, execution and developing weekly plans Demonstrate willingness and confidence in seeking and participating in work assignments
      Apply various ways to have initiative at work, recognize the benefits of taking initiative and discuss the things to consider before taking initiative Solve problems at work, think like an owner of a company, ask good questions and be more confident at work
      Maintain your enthusiasm at work, use brainstorming, apply meeting management and seek guidance of supervisor Engage others in improving your performance, apply constructive feedback and apply problem solving process
      Apply mind mapping as a presentation tool, guidelines for creating mind maps, delegation and decision-making Employ delegation techniques, delegation process, empowerment, goal setting and helping others to set goals
      Illustrate motivation cycle, motivation techniques, motivational strategies and other motivational factors
      • Course Description

        Achieving and maintaining a high performance is a key challenge for employees. The skills to manage individuality, maintain organizational goals, develop responsibility and deal productively are critical to maximizing employee performance. Effective organizing and time management techniques help employees achieve their objectives. Understanding the fundamentals of workflow and the principles of human performance equip employees with the tools and processes to get more of their work done on time with fewer resources and less stress
        Today’s employees are experiencing ever increasing pressure to ‘do more with less’. There is often a tension between using their time to support and direct their subordinates and colleagues as well as getting the job done as quickly, efficiently and effectively as possible.
        This course is especially intended for those who know there are smarter ways of working and want to quickly learn those techniques; who are responsible for efficient performance while simultaneously managing multiple priorities; and who want to step back, study and implement new ways of working and managing their work.
        This E-Learning course is designed to familiarize new employees (UD) with the main concepts and themes of Driving High Performance. It covers the characteristics and key elements of driving performance; the management behavior, reward process, 5 strategies for driving performance and time management; the common time wasters, ensuring tasks completed in a timely manner and meeting quality expectations with limited supervision; prioritizing tasks to get more done; the six methods for prioritizing your tasks; the productivity and motivation, time management techniques and tools, planning, execution and developing weekly plans; the willingness and confidence in seeking and participating in work assignments; the various ways to have initiative at work; the benefits of taking initiative; and the things to consider before taking initiative.
        During this interactive course, participants will learn to solve problems at work, think like an owner of a company, ask good questions and be more confident at work; maintain your enthusiasm at work, use brainstorming, apply meeting management and seek guidance of supervisor; engage others in improving your performance, apply constructive feedback and apply problem solving process; apply mind mapping as a presentation tool, guidelines for creating mind maps, delegation and decision-making; employ delegation techniques, delegation process, empowerment, goal setting and helping others to set goals; and illustrate motivation cycle, motivation techniques, motivational strategies and other motivational factors.
        • Module 01 - High Performance Culture

          Contents:
            • Introduction to Driving Performance
            • Course Objectives
            • A Course Summary
            • Module 1 High Performance Culture
            • Video: Shifting to a High-Performance Culture
            • Survival in Dynamic Ever Changing Environment
            • Characteristics
            • Key Elements
            • Video: Characteristics of a High Performance Culture
          • Module 02 - Key Elements

            Contents:
              • Management Behavior
              • Reward Process
              • Video: The HR Leader's Role in Shaping Organizational Culture
              • Self Reminder Notes
              • Lesson Learn
              • Science of Productivity
              • 5 Strategies for Driving Performance
              • Trust
              • Respect
              • Autonomy
              • Purpose
              • Opportunity
              • Video: The Importance Of Trust And Culture by Jack Ma
              • Module Quiz
            • Module 03 - Time Management

              Contents:
                • Facts About Time & Time Utilisation
                • Concept of Time
                • Work Management
                • The Concept of Time: Facts
                • Types of Time
                • Lack of Planning, Prioritizing, and Focus
                • Video: Time Management
                • Urgent vs. Important
                • Procrastination
                • Common Time Wasters
                • Tips to be a Successful Time Manager
                • Getting the Most Out of Each Day
                • Block Interruptions
                • Management: A Definition
                • Ensure Tasks Completed in a Timely Manner and Meet Quality Expectations with Limited Supervision
                • Video: 6 Time Management Tips to Get More Done
                • Module Quiz
              • Module 04 - Prioritizing Your Tasks

                Contents:
                  • Module 4 Prioritizing Your Tasks
                  • How to Ruthlessly Prioritize Tasks to Get More Done
                  • Video: "Prioritizing Tasks to Pinpoint Your Priorities"
                  • Six Methods for Prioritizing Your Tasks
                  • Video: How to Prioritize
                  • Module Quiz
                • Module 05 - Getting Organized

                  Contents:
                    • Time Management Techniques & Tools
                    • Doing the Right Things
                    • Getting Organised
                    • Video: Using Calendar and Scheduler
                    • Planning and Execution
                    • The Pareto 80/20 Principle
                    • Manpower Planning Issues
                    • Developing Weekly Plans
                    • Video: Schedule of a Successful Person_Elon Musk
                    • Module Quiz
                  • Module 06 - Initiative

                    Contents:
                      • Demonstrating Willingness & Confidence in Seeking & Participating in Work Assignments
                      • A Game Changing Habit: Cultivating Initiative
                      • What Does Taking Initiative Mean?
                      • Video: 25 Ways to Take Initiative at Work
                      • How to Develop Your Initiative Muscles
                      • Ways to Have Initiative at Work
                      • Benefits of Taking Initiative
                      • Things to Consider Before Taking Initiative
                      • How to Take Initiative as a Team
                      • How to Encourage Employees to Take Initiative
                      • What Causes Lack of Initiative?
                      • Qualities That Can Help You Take Initiative
                      • Solving Problems at Work
                      • How to Think Like an Owner of a Company
                      • Asking Good Question
                      • How to Be More Confident At Work
                      • How to Pitch a Proposal or Idea to Your Boss
                      • How to Maintain Your Enthusiasm at Work
                      • Motivational Quotes on Taking Initiative
                      • Video: Newcomers and the Workplace: Taking the Initiative
                      • Module Quiz
                    • Module 07 - How to Brainstorm in Groups

                      Contents:
                        • Brainstorming
                        • What Is Brainstorming?
                        • Why Use Brainstorming?
                        • Video: 6 Creative Ways to Brainstorm Ideas
                        • Individual Brainstorming
                        • Tip
                        • Group Brainstorming
                        • Video: The Three Brainstorming Techniques That Work
                        • Group Brainstorming
                        • How to Use the Tool
                        • Taking Your Brainstorming Further
                        • The Next Step – Taking Action
                        • Meetings That Work
                        • Meeting Management
                        • Seek Guidance of Supervisor
                        • Engaging others in Improving your Performance
                        • Module Quiz
                      • Module 08 - Constructive Feedback

                        Contents:
                          • Feedback is Critical to Improving Performance
                          • Video: How to Give Feedback
                          • Specificity
                          • Timeliness
                          • Manner
                          • Video: How to Give Feedback
                          • Module Quiz
                        • Module 09 - Solving Problems and Making Tough Decisions

                          Contents:
                            • Problem Solving Process
                            • Problem Solving
                            • Mind Mapping as a Presentation Tool
                            • Guidelines for creating Mind Maps
                            • Master Your Telephone
                            • Delegation
                            • Video: How To Delegate Tasks Like a Pro: Team Task Management Tips
                            • Delegation (of Authority)
                            • Elements of Delegation
                            • Decision-Making
                            • Delegation Techniques
                            • Delegation Process
                            • Delegating Paperwork
                            • Empowerment
                            • Video: The "Empowering Organizations" Work Meth
                            • Module Quiz
                          • Module 10 - Goal Setting

                            Contents:
                              • Goal Setting & Helping Others to Set Goals
                              • Video: Setting SMART Goals - How To Properly Set a Goal
                              • SMART
                              • Motivation
                              • The Motivation Cycle
                              • Motivation Techniques
                              • Creating a Task that Motivates
                              • Motivational Strategies
                              • Other Motivational Factors
                              • Importance of Motivation
                              • Video: How to Motivate and Inspire Employee
                              • Module Quiz
                            • Post-Test

                              Kindly complete the post-test to assess your knowledge about the topic after the course.