Topic outline

  • Time Management

    The course provides an overview of all significant aspects and considerations in time management for any employee or staff member in general, and professionals working or involved in productivity, quality and measurement of efficiency in particular, in both technical and non-technical functions. The course will be additionally of value to staff in support or advisory functions in areas such as organizational audit as well as junior and senior level in maintenance and processing department.

    Time Management

    • Training Methodology & Objectives

      Training Methodology

      This Trainee-centered course includes the following training methodologies:-

      • Talking presentation Slides (PPT with audio)
      • Simulation & Animation
      • Exercises
      • Videos
      • Case Studies
      • Gamification (learning through games)
      • Quizzes, Pre-test & Post-test

      Course Objectives

      After completing the course, the employee will:-

      Apply and gain a comprehensive knowledge on time management Identifying personal time-wasters
      Defining goals; establishing important and valid priorities Creating a realistic and productive schedule
      Dealing with self-distractions and interruptions Increasing productivity by using technology efficiently Identifying ways to manage email
      Creating boundaries and balance Prioritizing and choosing activities to balance life and work
      Creating a personal no script Apply time management, self-management and self-discipline
      Carryout behavior analysis, identify available resources and management decision-making Employ time management techniques and tools, planning and execution
      Explain the Pareto 80/20 principle and manpower planning issues Identify goals and apply problem-solving, goal setting and helping others to set goals
      Apply tips to be a successful new manager, get the most out of each day and block interruptions Illustrate problem solving process, work systems flow, work load work process analysis, process mapping and contingency planning
      Apply stress management and minimize the effects of stress and fatigue Perform meeting management, communication and interpretation skills, competence and knowledge management
      Add or create value and apply performance management as a time efficiency tool Identify key performance indicators, the four perspectives of translating vision and strategy, critical success factors, performance criteria and the performance management system
      Carryout productivity and measurement, resource optimization service level agreements, dispute, conflict management and conflict resolution Recognize the potential outcomes of conflict, types of conflict, barriers to creative thinking modes, technology and self-development
      Determine the impact of technology, the perspective/paradigm shift, mind map, empowerment and emotional intelligence Review guidelines for creating mind maps, empowerment triangle, work process analysis and process mapping
      Reduce job stress by improving emotional intelligence as well as manage your time, identify personal versus work utilization of time and the two factors to define any activity
      • Course Description

        Time and its value have always been at the centre of any training, due to its direct effect on our performance and productivity. Time is a resource, and unless we are prepared to view it as such, we will not get the required return on our investment in it. When working in technology or knowledge management, we are merely resourcing time. Whether in engineering, finance, production, manufacturing or management development, we need to acquire knowledge in the measurement mechanisms of time value
        This E-Learning course is designed to provide participants with a detailed and up-to-date overview of time-management. It covers the time management, self-management and self-discipline; the behavior analysis, available resources and decision-making; the time management techniques and tools, planning and execution; the Pareto 80/20 principle and manpower planning issues; the goals, problem-solving, goal setting and helping others to set goals; the tips to be a successful new manager, getting the most out of each day and blocking interruptions; the problem solving process, work systems flow, work load work process analysis, process mapping and contingency planning; the stress management; and minimizing the effects of stress and fatigue.
        During this interactive course, participants will learn the meeting management, communication and interpretation skills, competence and knowledge management; adding or creating value; the performance management as a time efficiency tool; the key performance indicators; the four perspectives of translating vision and strategy; the critical success factors, performance criteria and the performance management system; the productivity and measurement, resource optimization service level agreements, dispute, conflict management and conflict resolution; the potential outcomes of conflict, types of conflict, barriers to creative thinking modes, technology and self-development; the impact of technology, the perspective/paradigm shift, mind map, empowerment and emotional intelligence; the guidelines for creating mind maps, empowerment triangle, work process analysis and process mapping; reducing job stress by improving emotional intelligence; managing your time; the personal versus work utilization of time; and the two factors to define any activity.
        • Module 01 - Introduction & Time Management

          Contents:
            • Time Management
            • Course Objectives
            • Introduction and Time Management
            • Course Summary
            • Behaviour Analysis
            • The Organisation
            • What is Management?
            • Management: A Definition
            • What Resources are Available and Should be Managed by the Manager?
            • Management Resources
            • Management Resources & Human Wealth
            • Management Tasks (A)
            • Management Tasks (B)
            • Management Decision-Making
            • Business Decisions
            • Types of Decisions
            • Decision-Making Process
            • Decision-Making Conditions
            • Management Resources
            • Management Resources & Human Wealth
            • Management Tasks (A)
            • Management Tasks (B)
            • Management Decision-Making
            • Business Decisions
            • Types of Decisions
            • Decision-Making Process
            • Decision-Making Conditions
            • Time Management Techniques & Tools
            • Doing the Right Things
            • Getting Organised
            • Planning and Execution
            • The Pareto 80/20 Principle
            • Manpower Planning Issues
            • Management Techniques
            • Case Study #1 - Phil's Story
            • Video: 6 Time Management Tips to Get More Done
            • Module Quiz
          • Module 02 - Goals & Problem Solving

            Contents:
              • Goal Setting & Helping Others to Set Goals
              • Tips To Be A Successful New Manager
              • Getting the Most Out of Each Day
              • Block Interruptions
              • Problem Solving Process
              • Problem Solving
              • Work Systems Flow & Work Load
              • Work Process Analysis & Process Mapping
              • Contingency Planning
              • Nomenclature
              • Questions
              • Response to an Event
              • Common Causes of Emergencies
              • Case Study #2 - Minute Taking - Francine's Story
              • Video: Managing Interruptions
              • Module Quiz
            • Module 03 - Stress Management

              Contents:
                • Stress Management: Symptoms
                • Stress Management: Causes
                • Stress Management: Impact of Stress
                • Work Distribution & Workload Syndrome
                • Minimizing the Effects of Stress & Fatigue
                • Ergonomics & Stress
                • Meeting Management
                • Video: Time Management tutorial: Keep Your Meetings on Topic
                • Communication & Interpretation Skills
                • Understanding: Apply the 5 C’s of Communications
                • Body Language
                • Interpersonal Skills
                • Group Dynamics & Power Centres
                • Case Study #3 - Stress Management for Managers - Jane's Story
                • Module Quiz
              • Module 04 - Knowledge Management

                Contents:
                  • Competence & Knowledge Management
                  • Knowledge Management
                  • Organisational Competence
                  • Value Creation & Value Adding Techniques
                  • Add or Create Value
                  • Activities
                  • Video: Continuous Improvement
                  • Case Study #4 - Effective Meetings - Arnold's Story
                • Module 05 - Value Chain

                  Contents:
                    • Synergy
                    • Value Chain
                    • Video: Value Chain Development Explained
                    • Case Study #5 - Conflict Management - Sadia's Story
                    • Module Quiz
                  • Module 06 - Performance Management

                    Contents:
                      • Performance Management As A Time Efficiency Tool
                      • Key Performance Indicators
                      • Key Performance Indicators: Balanced Scorecard
                      • Critical Success Factors (CSFs)
                      • Performance Criteria
                      • Performance Evaluation
                      • The Performance Management System
                      • Approach to Saving Time
                      • Video: What Are The 5 Best Tools For Performance Management?
                      • Case Study #6 - Emotional Resilience - David's Story
                      • Module Quiz
                    • Module 07 - Productivity

                      Contents:
                        • Productivity & Measurement
                        • How to Achieve ‘More’ With ‘Less’
                        • W Edwards Deming (1900 – 1993) – The Shewhart Cycle
                        • Productivity Measurement
                        • Productivity Measurement Methods
                        • Resource Optimisation
                        • Service Level Agreements
                        • Video: What is the Difference Between a SLA and a KPI?
                        • Case Study #7 - Open and Accessible
                        • Module Quiz
                      • Module 08 - Conflict Management

                        Contents:
                          • Dispute & Conflict Management
                          • Approach
                          • Conflict
                          • Conflict Resolution
                          • Potential Outcomes of Conflict
                          • Types of Conflict
                          • Managing Conflicts
                          • Barriers to Creative Thinking Modes
                          • Video: How To Manage Team Conflict In Under 6 Minutes!
                          • Case Study #8 - Running in Place
                          • Module Quiz
                        • Module 09 - Technology & Self Development

                          Contents:
                            • The Impact of Technology
                            • The Perspective/Paradigm Shift
                            • The Perspective Shift
                            • Self Development
                            • Personal Action Plan
                            • Video: 8 Simple Self Improvement Principles
                            • Learning Points
                            • Case Study #9 - J. an 18 Year Old Young Man
                            • Module Quiz
                          • Module 10 - Mind Map, Empowerment and Emotional Intelligence

                            Contents:
                              • Mind Mapping As A Presentation Tool
                              • Guidelines for Creating Mind Maps
                              • Empowerment
                              • Work Process Analysis & Process Mapping
                              • Empowering Your Secretary
                              • Your Secretary as Office Manager
                              • Reduce Job Stress By Improving Emotional Intelligence
                              • Emotional Intelligence in the Workplace
                              • Time Management = Self-Management
                              • Discipline in Managing Your Time
                              • Personal versus Work Utilisation of Time
                              • Effective People versus Ineffective People
                              • Two Factors to Define Any Activity
                              • Time Management Matrix
                              • What it Takes to Say “NO”
                              • Video: How To Say No to People Without Feeling Guilty In 3 Simple Steps
                              • Case Study #10 - A Senior Level Manager From a Leading Manufacturer
                              • Module Quiz
                            • Post-Test

                              Kindly complete the post-test to assess your knowledge about the topic after the course.