Topic outline

  • Working Under Pressure

    This course covers systematic techniques and methodologies on working under pressure for all employees (Level 2) to give them some tips to cope up with pressure/stress at work place.

    Working Under Pressure

    • Training Methodology & Objectives

      Training Methodology

      This Trainee-centered course includes the following training methodologies:-

      • Talking presentation Slides (PPT with audio)
      • Simulation & Animation
      • Exercises
      • Videos
      • Case Studies
      • Gamification (learning through games)
      • Quizzes, Pre-test & Post-test

      Course Objectives

      After completing the course, the employee will:-

      Apply and gain an in-depth knowledge on working under pressure Understand the different types of stress (positive vs. negative stress)
      Understand what are the common patterns of pressure in the workplace today Understand and have practiced using the various techniques to be resilient in the workplace
      Be able to reduce stress levels and act quickly and decisively when situation demands it Be able to change stressful situations into positive ones
      Discuss work, pressure and stress in the workplace as well as identify work related stress and the four sources of stress Define stress and discuss the important aspects of stress and the role of the health safety executive (HSE)
      Recognize the six hazards in the workplace, the signs of stress, work performance, regression, aggressive behaviour, physical signs and other behaviours Identify higher risk factors for stress, legal responsibility and the different types of stress
      Discuss positive or negative stress, work stress, patterns of pressure in workplace and scale of problem and causes Recognize workplace stress and the common patterns of work pressure in workplace
      Interpret changes to organizational focus, changing nature of work and think correctly under pressure Be resilient in the workplace and identify the cost of stress and the effect of stress on performance and productivity
      Quantify the stress problem, avoid excessive work pressure and stress, and reduce stress at work Deal with stressful situations involving people at work and apply proper ways to deal with a difficult boss
      Cope with unethical behaviour in the workplace and improve communication within the work environment Identify the four basic types of business communication and the four most common types of communication used by managers
      Recognize communication model, the elements in the communication model and various ways to improve communication at work Manage everyday stressful events as well as reduce stress levels and act quickly and decisively when situation demands it
      Use your senses, take a break from technology, make quick stress relief a habit and change stressful situations into positive ones Manage workload, apply work-life balance and identify the 6 components of work-life balance and the 7 practices (habits) of people that achieved work-live balance
      • Course Description

        Work pressure is the sum of the amount of work (workload) and the time set aside to finish that work as compared with the employee’s ability to cope. That ability to cope depends on the employee’s personality and is influenced by circumstances in the home and in the workplace. Organisational factors related to the work itself and the working environment also play an important role in the overall picture. When an employee is unable to meet the demands of work (within the time available), a work pressure problem arises that can lead to work stress. Work stress can eventually cause the employee to feel excessively tired, exhausted and depressed, as well as to suffer physical ailments. 
        Work pressure and stress can lead to a deterioration in the way employees work or even result in their becoming sick. That can have an impact on the atmosphere in the workplace, the quality of the work produced, and so on. The causes of work pressure and stress may lie in the work itself, in the employee’s private circumstances, or in a combination of both. Whatever the reason, the problem affects employee performance. In many cases, the solution lies in a package of measures targeting both the company and the individual.
        This E-Learning course is designed to provide participants with an up-to-date overview of the working under pressure skills. Participants will learn how to anticipate problems related to work pressure, and, should they arise, to recognise them in good time and do something about them. In the end, everyone benefits from having a working climate that supports employees and is pleasant to work in. The course looks at a range of different factors that play a role in work pressure and stress and suggests some possible solutions.
        The course covers the work-related stress and the four sources of stress; the important aspects of stress; the role of the health safety executive (HSE); the six hazards in the workplace; the signs of stress, work performance, regression, aggressive behaviour, physical signs and other behaviours; the higher risk factors for stress, legal responsibility and the different types of stress; the positive or negative stress, work stress, patterns of pressure in workplace and scale of problem and causes; the workplace stress and the common patterns of work pressure in workplace; the changes to organizational focus, changing nature of work and thinking correctly under pressure; and the cost of stress and the effect of stress on performance and productivity.
        During this interactive course, participants will learn the quantification of stress problem, avoiding excessive work pressure and stress, and reducing stress at work; dealing with stressful situations involving people at work; the proper ways to deal with a difficult boss; coping with unethical behaviour in the workplace; improving communication within the work environment; the four basic types of business communication; the four most common types of communication used by Managers; the communication model; the elements in the communication model; the various ways to improve communication at work; managing everyday stressful events; reducing stress levels; acting quickly and decisively when situation demands it; using your senses, taking a break from technology, making quick stress relief a habit and changing stressful situations into positive ones; managing workload; applying work-life balance; the 6 components of work-life balance; and the 7 practices (habits) of people that achieved work-live balance.
        • Module 01 - Work, Pressure and Stress in the Workplace

          Contents:
            • Working Under Pressure
            • Course Objectives
            • Module 1: Work, Pressure and Stress in the Workplace
            • Exercise
            • Video: 10 Tips to Manage Workplace Stress and Anxiety
            • Work, Pressure & Stress in Workplace
            • Video: Ways to Reduce Stress
            • Module Quiz
          • Module 02 - Work Stress

            Contents:
              • Work Related Stress
              • The Four Sources of Stress
              • Purpose
              • Video: Chronic Stress on the Job
              • Definitions of Stress
              • Important aspects of Stress
              • Stress Can Be
              • Pressure and Stress
              • Video: The Workplace Stress Solution
              • Module Quiz
            • Module 03 - Hazards at Workplace

              Contents:
                • The Role of the Health Safety Executive (HSE)
                • Six Hazards in the Workplace Are:
                • Signs of Stress
                • Work Performance
                • Regression
                • Aggressive Behaviour
                • Withdrawal
                • Physical Signs
                • Other Behaviours
                • Higher Risk Factors for Stress Include:
                • What is Stressful to You?
                • Legal Responsibility
                • Stress Issues for Managers
                • Key Points
                • Outcomes for Managers
                • Video: How To Deal With Stress as a Leader
                • Module Quiz
              • Module 04 - Signs of Stress

                Contents:
                  • Work Performance
                  • Regression
                  • Aggressive Behaviour
                  • Withdrawal
                  • Physical Signs
                  • Other Behaviours
                  • Higher Risk Factors for Stress Include:
                  • What is Stressful to You?
                  • Legal Responsibility
                  • Stress Issues for Managers
                  • Key Points
                  • Outcomes for Managers
                  • Different Types of Stress
                  • Exercise
                  • Patterns of Pressure in Workplace
                  • Video: Managing Work Related Stress
                  • Module Quiz
                • Module 05 - Pressure in Workplace

                  Contents:
                    • Video: How To Manage Work Pressure And Reduce Job Stress
                    • Scale of Problem and Causes
                    • How to Recognize Workplace Stress
                    • Class Exercise
                    • Module Quiz
                  • Module 06 - Common Patterns of Work Pressure in Workplace Today

                    Contents:
                      • Pressure at Workplace
                      • Patterns of Work Pressure in Workplace Today
                      • Patterns of Work Pressure
                      • Changes to Organizational Focus
                      • Changing Nature of Work
                      • Thinking Correctly Under Pressure
                      • Be Resilient in the Workplace
                      • The Cost of Stress
                      • Effect of Stress on Performance and Productivity
                      • Class Group Discussion
                      • Video: Resilience At Work: Stress And Resilience
                      • Module Quiz
                    • Module 07 - Quantifying the Stress Problem

                      Contents:
                        • Video: Quantifying The Physiology Of Stress
                        • Video: Measure Stress Or Reach Rage?
                        • Module Quiz
                      • Module 08 - Fighting Excessive Work Pressure and Stress

                        Contents:
                          • Avoid Unnecessary Stress
                          • How Managers or Employers Can Reduce Stress at Work
                          • Class Group Discussion
                          • Video: How To Stop Being Stressed Under Pressure
                          • Module Quiz
                        • Module 09 - Dealing with Stressful Situations Involving People at Work

                          Contents:
                            • How to Deal with a Negative Co-Worker
                            • Dealing with Stressful Situations
                            • Dealing with Difficult People
                            • Ways to Deal With a Difficult Boss
                            • Coping with Unethical Behaviour in the Workplace
                            • Exercise
                            • Video: Managing Work Stress
                            • Module Quiz
                          • Module 10 - Improving Communication Within the Work Environment

                            Contents:
                              • Communication!
                              • The Four Basic Types of Business Communication
                              • Communication in Work Environment
                              • Communication Model
                              • Elements in the Communication Model
                              • Non-Verbal Cues
                              • Ways to Improve Communication at Work
                              • Managing Everyday Stressful Events
                              • Video: Why Silence Is Powerful - 5 Secret Advantages of Being Silent
                              • Module Quiz
                            • Module 11 - Reducing Stress Levels & Acting Quickly

                              Contents:
                                • Use Your Senses
                                • Take a Break from Technology
                                • Make Quick Stress Relief a Habit
                                • Acting Quickly & Decisively When Situation Demands it
                                • Changing Stressful Situations Into Positive Ones
                                • Managing Workload: Working to Live or Living to Work
                                • Work-Life Balance
                                • 7 Practices (Habits) of People that Achieved Work-Live Balance
                                • Video: A Japanese Method To Relax In 5 Minutes
                                • Class Exercise
                                • Course Conclusion
                              • Post-Test

                                Kindly complete the post-test to assess your knowledge about the topic after the course.