Apply and gain an in-depth knowledge on working under pressure |
Understand the different types of stress (positive vs. negative stress) |
Understand what are the common patterns of pressure in the workplace today |
Understand and have practiced using the various techniques to be resilient in the workplace |
Be able to reduce stress levels and act quickly and decisively when situation demands it |
Be able to change stressful situations into positive ones |
Discuss work, pressure and stress in the workplace as well as identify work related stress and the four sources of stress |
Define stress and discuss the important aspects of stress and the role of the health safety executive (HSE) |
Recognize the six hazards in the workplace, the signs of stress, work performance, regression, aggressive behaviour, physical signs and other behaviours |
Identify higher risk factors for stress, legal responsibility and the different types of stress |
Discuss positive or negative stress, work stress, patterns of pressure in workplace and scale of problem and causes |
Recognize workplace stress and the common patterns of work pressure in workplace |
Interpret changes to organizational focus, changing nature of work and think correctly under pressure |
Be resilient in the workplace and identify the cost of stress and the effect of stress on performance and productivity |
Quantify the stress problem, avoid excessive work pressure and stress, and reduce stress at work |
Deal with stressful situations involving people at work and apply proper ways to deal with a difficult boss |
Cope with unethical behaviour in the workplace and improve communication within the work environment |
Identify the four basic types of business communication and the four most common types of communication used by managers |
Recognize communication model, the elements in the communication model and various ways to improve communication at work |
Manage everyday stressful events as well as reduce stress levels and act quickly and decisively when situation demands it |
Use your senses, take a break from technology, make quick stress relief a habit and change stressful situations into positive ones |
Manage workload, apply work-life balance and identify the 6 components of work-life balance and the 7 practices (habits) of people that achieved work-live balance |