| Apply and gain an in-depth knowledge on developing personal resilience |
Have an increase self-confidence, self-worth, and personal credibility leading to enhance performance |
| Have greater behavioral flexibility in order to build better business relationships due to raised self-awareness leading to a change in attitude and mind set |
Develop the ability and skill to influence others assertively and effectively |
| Understand and practice techniques for maintaining emotional control in challenging circumstances |
Understand and have practiced how to ask for advice or clarification to maintain performance when facing challenging or stressful situations |
| Understand the importance of personal resilience in the work context |
Discuss resilience, pressure, stress and adversity and the importance of resilience |
| Identify work pressure, work stress, adversity, the power of forgiveness and taking your strength from something bigger than yourself |
Accept others’ help, don’t apologize for being confident and define boundaries |
| Explain the common misconception about boundaries and boost your resilience |
Visualize success, boost your self-esteem, take control and become more optimistic |
| Manage stress, improve decision-making, ask for help and deal with conflict |
Carryout emotional intelligence, self-awareness, self-management and social awareness |
| Apply relationship management, avoid conflict, improve your emotional intelligence and build a resilience development plan |
