Topic outline

  • Change Management Skills

    This course provides an overview of all significant aspects and considerations of change management skills for aspiring and current managers, project managers, project engineers, team leaders, company executives and all those who want to add value to their company and career by managing change

    Change Management

    • Training Methodology & Objectives

      Training Methodology

      This Trainee-centered course includes the following training methodologies:-

      • Talking presentation Slides (PPT with audio)
      • Simulation & Animation
      • Exercises
      • Videos
      • Case Studies
      • Gamification (learning through games)
      • Quizzes, Pre-test & Post-test

      Course Objectives

      After completing the course, the employee will:-

      Apply and gain an in-depth knowledge on change management skills Understand and practice the principles of change management and how they should be applied in the workplace
      Be able to recognize the important role people play in making business transformation successful and have practiced using different Change Management approaches Be able to discuss the key challenges faced when a change is introduced and different approaches that can be used to sustain change
      Understand and have practiced applying the key steps required to successfully manage people affected by change Understand the benefits of carrying out a successful change management process
      Discuss the fundamentals and basics of change management Explain the levels of change, misconceptions about change, importance of change and benefits of change
      Determine how change increases productivity and enhances growth Recognize the essential areas of change, customer relationships, market understanding, personnel and technology
      Lead change, promote successful change and apply proper behavior and traits that help implement change Identify the role of resilience, steps of a change process and important aspects of a change
      Discuss the change’s sponsors, advocates and target area as well as choose an action, identify obstacles and available resources, create an action plan and reward success Recognize the risks, driving and restraining forces and implement the action
      Identify the sense of urgency and the importance of goal setting Carryout motivation, delegation, failure prevention, methods to monitor the progress and regular reporting
      Avoid obstacles to change, causes of resistance and negative reactions Discuss the causes of complacency, crisis management and crises preparation
      Encourage creativity, remain open-minded to new ideas, provide verbal encouragement and plan brainstorming sessions Rotate employees through job positions, hold job improvement meetings and encourage employee experimentation
      Develop commitment, remain patient and consistent, review communication guidelines and keep the message simple Explain the importance of listening, grapevine management, adapting to change and misconceptions about change
      Illustrate change and transition and transition process as well as identify the factors affecting response Identify the negative symptoms and positive symptoms of change including the company’s vision
      Gain a sense of control, challenge yourself, manage the uncertainty and solve problems in a professional manner Develop new alliances, maintain a positive attitude, reward yourself, review communication guidelines, be honest about your feelings, do not delay offering your feedback and avoid placing blame

      • Course Description

        Change management tools and techniques are used to minimise risk and manage transition in a controlled and structured way.  Most change programmes are sub-optimal because the focus is on implementation and delivery rather than a smooth journey through the transition. Companies that can implement change across the organization effectively have a major advantage over their less agile competitors. But there are few organizations that have this capability as 75% of all change initiatives fail to achieve their objectives. Leading organizations have made change management a core competency because they recognize that there are two types of businesses today: the quick and the dead.
        This E-Learning course is designed to provide participants with a detailed and up-to-date overview of change management skills. It covers the levels, misconceptions about change, importance and benefits of change; the essential areas of change, customer relationships, market understanding, personnel and technology; the proper behavior and traits that help implement change; the role of resilience, steps of a change process and important aspects of a change; the risks, driving and restraining forces; and the sense of urgency and the importance of goal setting.

        During this interactive course, participants will learn the motivation, delegation, failure prevention, methods to monitor the progress and regular reporting; the obstacles to change, causes of resistance and negative reactions; the causes of complacency, crisis management and crises preparation; the creativity, new ideas, verbal encouragement and brainstorming sessions; importance of listening, grapevine management, adapting to change and misconceptions about change; the change and transition, transition process and the factors affecting response; and the negative symptoms and positive symptoms of change.